✨ Frequently Asked Questions

Everything you need to know about
AI-powered app review management

Clear answers about how ReplyReview automates your Google Play and App Store reviews, saves time and improves your product's reputation.

What is app review management software?

App review management software is a tool that centralizes, analyzes and lets you respond to the feedback your users leave on Google Play and the App Store. ReplyReview takes it one step further by automating replies with artificial intelligence, so you don't have to draft each response by hand.

How does ReplyReview help with Google Play review management?

ReplyReview connects to Google Play Console through a service account with minimum permissions, fetches new reviews, analyzes them with AI and generates a reply tailored to the language, tone and rating of each review. You can approve them manually or let them publish automatically.

Can ReplyReview automate replies to App Store reviews?

Yes. We support App Store Connect in addition to Google Play. The integration uses Apple's official API, so published replies appear as verified developer responses.

What's the difference between ReplyReview and replying to reviews manually?

Replying manually eats up hours every week and usually leaves many reviews unanswered. ReplyReview drafts a personalized reply in seconds, keeps a consistent brand tone and never forgets a review. You decide which replies publish automatically and which require your approval.

How fast can ReplyReview generate review replies?

Less than 30 seconds from the moment a new review is detected to having the response ready. Publishing on Google Play or the App Store takes as long as the store's API needs to confirm it, usually a few minutes.

Do I need to integrate ReplyReview inside my app?

No. ReplyReview works externally, via the official Google Play Console and App Store Connect APIs. You don't have to add an SDK or change your code. Initial setup takes a few minutes from our dashboard.

Is review sentiment analysis included?

Yes. Every review is automatically classified as positive, negative or neutral, and recurring themes such as bugs, feature requests or UX issues are detected. This information appears in your dashboard and in the daily email summary.

How much time does ReplyReview save on review management?

It depends on volume, but most teams go from spending 4 to 10 hours per week answering reviews, to just a few minutes of review oversight. For apps with hundreds of reviews per month the savings are much larger.

Which languages can ReplyReview reply in?

ReplyReview automatically detects each review's language and replies in that same language. It supports English, Spanish, French, German, Italian, Portuguese and most European and Latin American languages.

Is there a free version or trial to try the review software?

Yes. You can sign up for free and get 10 credits to generate AI replies with no credit card required. If you then want to automate publishing or manage more apps, monthly plans are available to match your volume.

Still have questions?

Drop us a message and we'll reply within 24 hours.

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